Most LGBTQ+ young people we surveyed reported negative experiences when accessing services.

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Over half (59 per cent) of LGBTQ+ young people have faced some form of discrimination or harassment while accessing services.

Less than half (40 per cent) of LGBTQ+ young people felt that services staff understood why they’d become homeless.

 Only one third (35 per cent) of LGBTQ+ young people recall being asked to provide information about their gender identity and sexual orientation. In turn, just 33 per cent felt safe to disclose this information.- EMPTHAISE

Three in 10 (30 per cent) of LGBTQ+ young people felt like the services they accessed did not understand what to support them with, because of their LGBTQ+ identity.

 One fifth (20 per cent) of LGBTQ+ young people had experienced misgendering or dead naming, i.e. referring to a trans person by the name they were assigned at birth) while accessing services.

Just one fifth (20 per cent) of LGBTQ+ young people felt fully supported when accessing services.

'I had a second support worker and she kept misgendering me. when i brought it up, she denied it and got angry with me. i didn’t know how to stand up for myself or raise concerns.'

Harry (they/them)